Privacy policy

VAIK, a sole proprietorship at Rahi Plaza, Tapovan Road, Hindutva Chowk, Ahilyanagar – 414003, Maharashtra, India, operates this website.

Information used by the website

Your bag and saved pieces are stored in your browser. Checkout uses a browser session cookie to protect access to your order information and prevent unauthorised requests. Checkout fields include your name, email, mobile number and delivery address. These details are used for order processing, delivery, customer support and payment verification for your order.

Order records, payment references and fulfilment status are stored by the order service when an order is submitted. Information you email us is used to respond to your enquiry.

Service providers and payment information

Website hosting and order services process data needed to run the website. Necessary order and address details are shared with payment, fulfilment and delivery providers. Payment details are entered through the payment provider; VAIK does not store card numbers, CVVs or payment passwords. Do not send those details by email.

Storage and your requests

We retain order and support information as needed to handle orders, enquiries and applicable record-keeping obligations. Removing browser storage clears your locally saved bag and pieces, but does not delete order or support records. You can request access, correction or deletion by emailing customersupport@vaik.com; retention obligations may limit deletion.

Contact

For privacy questions, email customersupport@vaik.com.